Call Center Suite

A Call Center Suite is a software solution designed to streamline and enhance the operations of call centers. It integrates a wide range of functionalities that help manage and optimize customer interactions, whether they are inbound or outbound, across multiple communication channels. 

Services

  • icon Automatic Call Distribution (ACD)
  • icon Interactive Voice Response (IVR)
  • icon Call Recording
  • icon Predictive Dialing
  • icon Cloud-Based or On-Premise Deployment
  • icon Omnichannel Support
  • icon CRM Integration
  • icon Real-time Analytics and Reporting
  • icon Workforce Management
  • icon Quality Monitoring and Speech Analytics

What We Do?

  • Custom Development On Asterisk, Vicidial, Elastix, FreePBX, PBXACT
  • License Based Services
  • Cloud Based Solutions
  • VOIP Services
  • CRM Based Suite
  • Email Automation
  • Whatsapp Integration For Chat